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Can't log into HSA Bank web site (and others) using Firefox on Sonoma

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Hello:

I am attempting to login to the HSA Bank website using Firefox on Sonoma iOS.

I enter my user name and then password. It then prompts me to send a security code. I receive the security code and enter it.

The website then says "Unable to sign in. Please ensure that your device's time is in sync, then try again." I have changed my Mac's system clock many many times and it does not help.

Also of note, I have been having this problem for about a year, but am able to access the site on my iPhone using Safari. Today, I just updated my Mac to the latest iOS, Sonoma, and I was able to get into the HSA site on my Mac for the first time in over a year. Later in the day, the same previous problem occurred when I tried to log into the HSA bank web site again.

I have tried to clear data and cache. It has not helped. I tried to use troubleshoot mode in Firefox and it did not work. I don't have any enabled extensions.

I have tried with Chrome and it gives me the same error, but it worked on Chrome earlier in the day.

Also of note, I haven't been able to get into my Hawaiian Airlines web site (I can also get into it using iPhone and Safari), but was able to login using my Mac shortly after updating to Sonoma, but can't login in now. That error says "Your session has expired. Please log in again" after entering the username and password.

I am able to get into the Hawaiian Airlines site using Chrome.

I am able to get into a vast majority of my web sites using Firefox, just these two web sites are giving me problems.

It is very frustrating that everything was working with the new Sonoma iOS, but now something has made logging into these web site stop working.

Any help would be much appreciated.

Thank you very much.



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to (desktop) Firefox section as you have Sonoma which is macOS 14.2.x

Hello: I am attempting to login to the HSA Bank website using Firefox on Sonoma iOS. I enter my user name and then password. It then prompts me to send a security code. I receive the security code and enter it. The website then says "Unable to sign in. Please ensure that your device's time is in sync, then try again." I have changed my Mac's system clock many many times and it does not help. Also of note, I have been having this problem for about a year, but am able to access the site on my iPhone using Safari. Today, I just updated my Mac to the latest iOS, Sonoma, and I was able to get into the HSA site on my Mac for the first time in over a year. Later in the day, the same previous problem occurred when I tried to log into the HSA bank web site again. I have tried to clear data and cache. It has not helped. I tried to use troubleshoot mode in Firefox and it did not work. I don't have any enabled extensions. I have tried with Chrome and it gives me the same error, but it worked on Chrome earlier in the day. Also of note, I haven't been able to get into my Hawaiian Airlines web site (I can also get into it using iPhone and Safari), but was able to login using my Mac shortly after updating to Sonoma, but can't login in now. That error says "Your session has expired. Please log in again" after entering the username and password. I am able to get into the Hawaiian Airlines site using Chrome. I am able to get into a vast majority of my web sites using Firefox, just these two web sites are giving me problems. It is very frustrating that everything was working with the new Sonoma iOS, but now something has made logging into these web site stop working. Any help would be much appreciated. Thank you very much. /edit: moved thread from Firefox for iOS (for iPhone/iPad) to (desktop) Firefox section as you have Sonoma which is <b>macOS</b> 14.2.x

Modified by James

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