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Cannot access Firefox on desktop

  • 2 replies
  • 1 has this problem
  • 43 views
  • Last reply by Paul

I need help since Friday I have not been able to open Firefox

I need help since Friday I have not been able to open Firefox

All Replies (2)

Error:platform version 118.0.2 is not compatible with 118.0.1. Help

Hi

Please can you attach a full screenshot of that error message to a reply to this thread. This will help us to try to find a solution for you.