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Firefox won't save files and images

  • 6 replies
  • 2 have this problem
  • 20 views
  • Last reply by zeroknight

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Earlier today (well, it's yesterday now) Firefox was updated to 116 and since then it won't download any images or other files from anywhere. I've set a default download directory and when I click "Save image as...", that image should appear in the preset directory but it doesn't. I have two extensions for downloading images and they work just fine, only the default function of firefox doesn't work. Here's a short video showing the problem:

https://www.youtube.com/watch?v=EUr45Jzv-Ko

I tried downgrading Firefox to 115.0.3 but that didn't fix the problem and I'm out of ideas how to fix it. I'm 100% sure it's a firefox problem bc I tried saving images with Opera and Chromium and there was not a single problem with that task in either of these browsers.

Earlier today (well, it's yesterday now) Firefox was updated to 116 and since then it won't download any images or other files from anywhere. I've set a default download directory and when I click "Save image as...", that image should appear in the preset directory but it doesn't. I have two extensions for downloading images and they work just fine, only the default function of firefox doesn't work. Here's a short video showing the problem: https://www.youtube.com/watch?v=EUr45Jzv-Ko I tried downgrading Firefox to 115.0.3 but that didn't fix the problem and I'm out of ideas how to fix it. I'm 100% sure it's a firefox problem bc I tried saving images with Opera and Chromium and there was not a single problem with that task in either of these browsers.

All Replies (6)

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I would like to thank you for clearly showing the issue!!! Did you try the same steps in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf What OS? What Desktop? X11 or Wayland? I don't have that issue in Windows. see screenshot Let me boot to openSUSE.

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To what location are you trying to save the downloads to ? Is that in your home directory or possibly a folder in root ?

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jonzn4SUSE said

I would like to thank you for clearly showing the issue!!! Did you try the same steps in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf What OS? What Desktop? X11 or Wayland? I don't have that issue in Windows. see screenshot Let me boot to openSUSE.

Arch Linux Cinnamon, X11.

I did and it still won't download this particular image in Safe mode. There's always another way which I often use whenever the developers have decided the image behind layers and layers, so that it can't be downloaded. As of this morning I suspect that this is the case because using uBlock Origin to try and hide the image, I can see the extension is actually hiding completely transparent geometrical shapes with the size of the image whereas the image remains unhidden. It looks the problem is with Firefox, just not what I thought it was. The other browers seem to be able to "look through" those layers and download the actual image, whereas Firefox can't.

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I was able to download the image to my desktop as an image. see screenshot https://www.barometar.net/wp-content/uploads/2011/03/vlak.jpg

What if you try to your desktop or home diretory? I would also fire up a VM or usb live stick and test.

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Also try downloading Firefox from Mozilla. Download, unzip, and run firefox-bin from the folder and see if you have the same issue. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

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The direct link to the image does not have any transparent layers interfering.

Check for errors in the Browser Console (Ctrl+Shift+J) when doing the save operation.

Save to your home folder to avoid permission or sandboxing issues.