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Unable to scroll down on a webpage.

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When I try scrolling down on this website it automatically takes me to the top of the webpage like a reset. The hardware is fine because it is happening with touch pad and external mouse both. Even though it is happening only on 1-2 website, I am not sure whether it is my browser's issue or the website itself is faulty. Also, specific part of the URL keeps on refreshing nonstop : ?ref=n2dXHxxxxxxxxxxxxx

When I try scrolling down on this website it automatically takes me to the top of the webpage like a reset. The hardware is fine because it is happening with touch pad and external mouse both. Even though it is happening only on 1-2 website, I am not sure whether it is my browser's issue or the website itself is faulty. Also, specific part of the URL keeps on refreshing nonstop : ?ref=n2dXHxxxxxxxxxxxxx

Modified by user26398017110210581071896170368055708308

All Replies (1)

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it sometimes gets fixed upon refreshing the website but not always.

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