desktop browser not saving logins or passwords
Im using Firefox desktop version 113 with win 7 Browser will not save logins or passwords either saved by me manually or by importing from chrome.
Below you will see the screen from my settings after saving. Strangely, I do get the prompt to save them. See other image below.
I do not want to use sync. I only want firefox to store this locally as the earlier versions did without any issues.
All Replies (4)
Can you use "Create New Login" or does this fail as well ?
Try to rename/remove logins.json (encrypted logins) and key4.db (encryption key) in the Firefox profile folder with Firefox closed in case there is a problem with the files that store the logins.
You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).
- Help -> More Troubleshooting Information -> Profile Folder/Directory:
Windows: Open Folder; Linux: Open Directory; Mac: Show in Finder
It still wont save. I removed the logins.json and key4.db. The logins.json did NOT regenerate itself.
When I tried to manually Create New Login as you suggested, firefox froze when I clicked SAVE. But it would not save. I closed and reopened, tried again. Froze again.
I tried to place an empty file named logins.json back in the directory and retried. It still froze up.
Not sure whats next to try. BTW there is also a key3.db file. I tried removing it too. Nothing I tried works.
Modified by jenna
You can create a new profile as a quick test to see if your current profile is causing the problem.
See "Creating a profile":
If the new profile works, you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.
TY for the help. Creating a new profile solved the issues. Then I was able to import and create logins/passwords. And they save this time.