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How to I get copies of my 'sent' emails to store in the correct 'sent' folder?

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  • Last reply by david

home46
home46
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I have 3 IMAP email addresses in Thunderbird, 2 of which work perfectly, with Sent emails being stored in the relevant account's 'Sent' folder. The third, however, 'loses' its Sent emails somewhere between two 'Sent' folders in an additional "Local Folder" (which I neither asked for nor want) or disappears completely, leaving me with no record of the sent email! I have checked the box to "copy email to address>sent" (as I have done for all 3 accounts). I would really prefer to get rid of the 'Local Folder' group as I have no use for it, but how at least do I get TB to do the same basic housekeeping for all 3 accounts? I have the dreaded Windows 11 installed.

I have 3 IMAP email addresses in Thunderbird, 2 of which work perfectly, with Sent emails being stored in the relevant account's 'Sent' folder. The third, however, 'loses' its Sent emails somewhere between two 'Sent' folders in an additional "Local Folder" (which I neither asked for nor want) or disappears completely, leaving me with no record of the sent email! I have checked the box to "copy email to address>sent" (as I have done for all 3 accounts). I would really prefer to get rid of the 'Local Folder' group as I have no use for it, but how at least do I get TB to do the same basic housekeeping for all 3 accounts? I have the dreaded Windows 11 installed.

All Replies (1)

david
david
  • Top 10 Contributor
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I have no solution in mind, just a suggestion. Check that you have a separate SMTP server for each account, and check to ensure that each account is pointing to the appropriate SMTP server. Often, problems similar to this happen when there is a mixup in server assignments. That may not be the issue, but it's the first place I would check. Good luck.