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Use of Primary Password

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  • 0 have this problem
  • 8 views
  • Last reply by cor-el

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In order for me to use Mozilla, I'm being asked for a primary password. I have never used one, created one, or have even been asked for one. So without this "primary password", I cannot get into any of my sites to conduct business. How can I remedy this problem? Your help is greatly appreciated. Thanks.

In order for me to use Mozilla, I'm being asked for a primary password. I have never used one, created one, or have even been asked for one. So without this "primary password", I cannot get into any of my sites to conduct business. How can I remedy this problem? Your help is greatly appreciated. Thanks.

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Can you attach a screenshot?

If this is about the Primary Password to unlock the passwords stored in about:logins then you should be able to continue by canceling this PP prompt.