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I am having a problem when trying to change my primary email address

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  • 2 have this problem
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  • Last reply by cor-el

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I followed the document instructions to change my email address by attempting to add a secondary email. When I added the email I wanted to use it said it was "already in use". The secondary email is the email that I have been using for some time now. And I would like to make it my primary email. How do I resolve this?

Regards, TL

I followed the document instructions to change my email address by attempting to add a secondary email. When I added the email I wanted to use it said it was "already in use". The secondary email is the email that I have been using for some time now. And I would like to make it my primary email. How do I resolve this? Regards, TL

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