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Mozzilla Account back up

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  • Last reply by Paul
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My account was correctly backed up on my Samsung galaxy than It brake and I configurate a new huawey phone and got Mozzilla again but when I signed up I surpriserly sow nothing simply nothing was baked, I repeat the old phone was just backed up before broken. Can y pls tell if there is a way to get back my information, mostly bookmarks, thank you bye

My account was correctly backed up on my Samsung galaxy than It brake and I configurate a new huawey phone and got Mozzilla again but when I signed up I surpriserly sow nothing simply nothing was baked, I repeat the old phone was just backed up before broken. Can y pls tell if there is a way to get back my information, mostly bookmarks, thank you bye

All Replies (2)

Hi

Firefox Sync is not designed to be an online backup service. Do you have you data in another copy of Firefox?

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