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Lost add-ons and bookmarks etc....

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  • Last reply by James

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HI, Yesterday (Sunday) i backup everything using the sync option. Restarted my computer with a fresh install of windows. Mow when i can to sync again, all of my bookmarks and add-ons etc have gone? Why? Please Help!!!!! Regards Dave

HI, Yesterday (Sunday) i backup everything using the sync option. Restarted my computer with a fresh install of windows. Mow when i can to sync again, all of my bookmarks and add-ons etc have gone? Why? Please Help!!!!! Regards Dave

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If those were all on the compuer that you reinstalled Windows then all the sync data is gone. Sync only sync from device to device it isn't a backup option.

If you didn't backup the data first before doing so with the FAQ Firefox help data backup instructions then sync has nothing to sync the data back to.

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Thank you Dropa Lesson learned……. BACKUP not sync

Modified by Bobski2000

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Dropa said

If those were all on the compuer that you reinstalled Windows then all the sync data is gone. Sync only sync from device to device it isn't a backup option.

Sync does however connect to a Sync server as I mentioned to you multiple times including in /questions/1395878#answer-1546216 as it is not only device to device.

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Bobski2000 said

Thank you Dropa Lesson learned……. BACKUP not sync

Sync can potentially be used but yes it is not really meant for backup purposes.

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

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