Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
This thread was archived. Please ask a new question if you need help.
Archived

Firefox has stopped playing any of my streaming services.

Firefox Troubleshooting
cor-el replied
gsweval
gsweval

I uninstalled Firefox and reinstalled but the problem still remains. HBO, Netflix, and Amazon Video all have stopped streaming.

I uninstalled Firefox and reinstalled but the problem still remains. HBO, Netflix, and Amazon Video all have stopped streaming.

All Replies (2)

TyDraniu
TyDraniu
  • Top 10 Contributor

Enter about:plugins in the URL bar and check if you have Widevine Content Decryption Module.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor

Make sure you have the latest Widevine version (4.10.2449.0).

  • Tools -> Add-ons -> Plugins

You can toggle DRM off/on to see if that makes Firefox (re)load DRM components.

You can possibly check the XHR requests in the Browser Console if this doesn't work.