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Receiving Firefox Account Tips emails even though I'm not subscribed

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Hi, I am receiving "Firefox Account Tips" emails even after I unsubscribed. I created a new Firefox account a few days ago, and after the first account tips email I unsubscribed using the link at the bottom of the email. But the emails keep coming. If I open the unsubscribe link in the email, it takes me to my account preferences, where all email options are already unselected (including "Firefox account tips"). How can I stop these emails?

Hi, I am receiving "Firefox Account Tips" emails even after I unsubscribed. I created a new Firefox account a few days ago, and after the first account tips email I unsubscribed using the link at the bottom of the email. But the emails keep coming. If I open the unsubscribe link in the email, it takes me to my account preferences, where all email options are already unselected (including "Firefox account tips"). How can I stop these emails?
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