Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

Damaging update.

  • No replies
  • 0 have this problem
  • 1 view
more options

Update 102.3.1 20220928170044, installed 10/06/2022 at 2:14:27 PM, deleted emails saved in Inbox and Sent folders. Also deleted other folders containing critical saved emails. Is there a recovery?

New info; Some of the folders were moved. Was able to recover Inbox and Archives by selecting Recent Folders. Still have not recovered Sent emails. Other folders still missing.

Disregard. All has been recovered

Update 102.3.1 20220928170044, installed 10/06/2022 at 2:14:27 PM, deleted emails saved in Inbox and Sent folders. Also deleted other folders containing critical saved emails. Is there a recovery? New info; Some of the folders were moved. Was able to recover Inbox and Archives by selecting Recent Folders. Still have not recovered Sent emails. Other folders still missing. Disregard. All has been recovered