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Thunderbird changing email from spam

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  • Last reply by christ1

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I am running Windows 10, Thunderbird 102.3.1 (64-bit). The menu is displayed! I am trying to change an email from spam. In doing the research on how to do this I found that I need to go to Tools>preferences. Preferences does not show in the tools menu. How do I correct this?

I am running Windows 10, Thunderbird 102.3.1 (64-bit). The menu is displayed! I am trying to change an email from spam. In doing the research on how to do this I found that I need to go to Tools>preferences. Preferences does not show in the tools menu. How do I correct this?

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I need to go to Tools>preferences

It's now Tools - Settings.

In doing the research on how to do this

In order to tell Thunderbird a message has been falsely classified as junk, right-click the message in the thread pane - Mark - As Not Junk

Modified by christ1

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I tried that and nothing happens!

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Log in to your account via webmail, and check whether those messages are flagged as spam/junk there. You can change the junk status there as well.

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