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Sent messages placed in wrong folder

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  • Last reply by mburwen

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I have three accounts. I want sent messages to be placed in the Sent folder of one of those accounts. I have set it up to do that using "Copies & Folders" > When Sending messages, automatically > Place a copy in Sent Folder on > The account I want to use for that purpose. However, the sent messages are placed in the Sent folder of a different account. How to straighten this out?

I have three accounts. I want sent messages to be placed in the Sent folder of one of those accounts. I have set it up to do that using "Copies & Folders" > When Sending messages, automatically > Place a copy in Sent Folder on > The account I want to use for that purpose. However, the sent messages are placed in the Sent folder of a different account. How to straighten this out?

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If your mail provider is Microsoft (Hotmail/msn/live/outlook) or Google (Gmail/Workspace) you don't get to sort it out as they place a copy in the sent folder as it travels out via their SMTP servers.

As you make no mention of the provider, I will guess it is one of those.

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I have two email accounts (let's call them A&B) through Ionos using my own domain names. I believe (maybe incorrectly) the messages are placed in a Sent folder by Thunderbird. I set up Thunderbird so that all Sent messages should go into the Sent folder under account A, but they appear in the Sent folder under account B. I used the settings under "Copies & Folders" menu designating Account A as the place to store Sent messages. This setting does not work. Why???

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Not sure what happened, but the problem corrected itself today. Now all sent messages are appearing in the correct sent folder. Was there an automatic update that fixed the problem? Very weird.

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