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Thunderbird 102.2.0 Fails To Sync Subfolders with Outlook/365

  • 4 replies
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  • 13 views
  • Last reply by BrokenCanoe

BrokenCanoe
BrokenCanoe
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The last two versions of Thunderbird have an issue with any subfolder more than one level below the Inbox, - they attempt to sync then fail on IMAP. The folder structure is there, but none of the messages. This seems to have been an issue in the past as well (https://www.reddit.com/r/Thunderbird/comments/nrdr3n/anyone_else_having_problems_with_office365/), but has reoccured.

Any thoughts on where or how to fix this? Changing advanced settings on folder subscriptions haven't worked.

The last two versions of Thunderbird have an issue with any subfolder more than one level below the Inbox, - they attempt to sync then fail on IMAP. The folder structure is there, but none of the messages. This seems to have been an issue in the past as well (https://www.reddit.com/r/Thunderbird/comments/nrdr3n/anyone_else_having_problems_with_office365/), but has reoccured. Any thoughts on where or how to fix this? Changing advanced settings on folder subscriptions haven't worked.

All Replies (4)

BrokenCanoe
BrokenCanoe Question owner
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Still an issue in 102.2.2. Anyone out there..?

Wayne Mery
Wayne Mery
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Checking in with developers.

gd_smth
gd_smth
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Is issue anything like https://bugzilla.mozilla.org/show_bug.cgi?id=1787687? You can join the discussion there if you want to or enter a new bug. It seems that regular outlook is OK but outlook365, for some users, has problems.

BrokenCanoe
BrokenCanoe Question owner
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gd_smth said
Is issue anything like https://bugzilla.mozilla.org/show_bug.cgi?id=1787687? You can join the discussion there if you want to or enter a new bug. It seems that regular outlook is OK but outlook365, for some users, has problems.

It's similar, my issue seems to be with Outlook 365, the addon TBSync+Provider seems to resolve this issue, but both are out of date for the current version of Thunderbird, and have been for a few versions. I've gone back to using webmail for now as Thunderbird can't load content more than one subfolder level deep.