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Thunderbird - problem sending emails (recently)

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  • Last reply by david

Howard
Howard
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As a long-time user of Thunderbird email client, recently I am getting the (attached) error msg, relating to the SMTP, every time I try and send an email. If I reinstal Thunderbird, the problem disappears, but when I load in my old profile (which contains 1000's of previous emails - sent or received) - the problem reappears. Currently I can only receive emails, not send them.

I have tried (very!) temporarily switching off my antivirus and firewall (Norton 360), but it makes no difference.

Is it likely the problem is corruption in my old profile (which is about 2.6GB!)? It seems OK, I can access all my saved emails.

Any help would be gratefully received. Thank you.

As a long-time user of Thunderbird email client, recently I am getting the (attached) error msg, relating to the SMTP, every time I try and send an email. If I reinstal Thunderbird, the problem disappears, but when I load in my old profile (which contains 1000's of previous emails - sent or received) - the problem reappears. Currently I can only receive emails, not send them. I have tried (very!) temporarily switching off my antivirus and firewall (Norton 360), but it makes no difference. Is it likely the problem is corruption in my old profile (which is about 2.6GB!)? It seems OK, I can access all my saved emails. Any help would be gratefully received. Thank you.
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All Replies (1)

david
david
  • Top 10 Contributor
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All I can offer is a suggestion. From your post, you have no problems when you reinstall and create a new profile, but cannot send with the old profile. That indicates the SMTP server setting is incorrect. A careful review may surface the problem. Match it with what your settings are when you reinstall.