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Sync not working

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  • 0 have this problem
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  • Last reply by cor-el

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Before Sunday FIrefox would sync your bookmarks, passwords and everything you had before. They turned it off and told NO ONE. Google Chrome will has sync that puts in your bookmarks, passwords and everything. TURN IT BACK ON. PEOPLE CAN SYNC BOTH THEIR COMPUTER AND THEIR PHONE!

Before Sunday FIrefox would sync your bookmarks, passwords and everything you had before. They turned it off and told NO ONE. Google Chrome will has sync that puts in your bookmarks, passwords and everything. TURN IT BACK ON. PEOPLE CAN SYNC BOTH THEIR COMPUTER AND THEIR PHONE!

All Replies (2)

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Hey Kirby,

Can you got to this page and see what devices are there and when was the last sync? see screenshot https://accounts.firefox.com

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Did you possibly reset the password of the Sync account because you forgot the password? Resetting the password for the Firefox Account will remove all data stored on the Sync server because this password is used to encrypt your data before it is uploaded to the Sync server and only this password or a possible recovery key can decrypt this data.

You can open about:sync-log via the location bar to see if recent Sync logs are available. You can upload the file to a website like Pastesite if you can't post the content of the file in a reply.