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add-on not downloading

  • 2 replies
  • 0 have this problem
  • 6 views
  • Last reply by n9mfk9

n9mfk9
n9mfk9
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hi i just installed firefox 64 on windows 11 when I try to install Bitwarden password manager it shows download then goes to error no internet but we do have it I even tried a firefox refresh thanks for any help

hi i just installed firefox 64 on windows 11 when I try to install Bitwarden password manager it shows download then goes to error no internet but we do have it I even tried a firefox refresh thanks for any help

All Replies (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Which version of Firefox? What security software are you running? Have you tried Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

n9mfk9
n9mfk9 Question owner
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Hi jonzn4SUSE, 

   it is firefox 103.0.1 (64-bit) security software is what every is with windows 11 home

I tried the troubleshoot mode it does the same as normal firefox Beau