Recent answers to Cannot get info on finace advisor page keeps sayin something bout permission I am attached to page it only displays black screen .. How can I quickly enable this page.https://support.mozilla.org/en-US/questions/13785052022-05-31T03:45:26-07:00I missed that you are on Windows Vista and thus need to use Firefox 52.9.0 as that is the last versi2022-05-31T03:45:26-07:00cor-elhttps://support.mozilla.org/en-US/questions/1378505#answer-1509136<p>I missed that you are on Windows Vista and thus need to use Firefox 52.9.0 as that is the last version for this platform.
So it sounds more likely that this website doesn't support your Firefox 52 version and requires a newer Firefox version.
In that case you are out of luck since you can no longer update.
</p>You can try these steps in case of issues with webpages:
You can reload webpage(s) and bypass the ca2022-05-31T03:41:55-07:00cor-elhttps://support.mozilla.org/en-US/questions/1378505#answer-1509135<p>You can try these steps in case of issues with webpages:
</p><p>You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.
</p>
<ul><li>hold down the Shift key and left-click the Reload button
</li><li>press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
</li><li>press "Command + Shift + R" (Mac)
</li></ul>
<p>Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).
</p><p>"Remove the Cookies" for websites that cause problems:
</p>
<ul><li>Settings -&gt; Privacy &amp; Security<br>Cookies and Site Data: "Manage Data"
</li></ul>
<p>"Clear the Cache":
</p>
<ul><li>Settings -&gt; Privacy &amp; Security<br>Cookies and Site Data -&gt; Clear Data -&gt; [X] Cached Web Content -&gt; Clear
</li></ul>
<ul><li><a href="https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox" rel="nofollow">https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox</a>
</li><li><a href="https://support.mozilla.org/en-US/kb/how-clear-firefox-cache" rel="nofollow">https://support.mozilla.org/en-US/kb/how-clear-firefox-cache</a>
</li></ul>
<p>Start Firefox in <b>Troubleshoot Mode</b> to check if one of the extensions ("3-bar" menu button or Tools -&gt; Add-ons -&gt; Extensions) or if <b>hardware acceleration</b> or <b>userChrome.css</b> is causing the problem.
</p>
<ul><li>switch to the DEFAULT theme: "3-bar" menu button or Tools -&gt; Add-ons -&gt; Themes
</li><li>do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
</li></ul>
<ul><li><a href="https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode" rel="nofollow">https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode</a>
</li><li><a href="https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems" rel="nofollow">https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems</a>
</li></ul>
<ul><li><a href="https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop" rel="nofollow">https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop</a>
</li><li><a href="https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection" rel="nofollow">https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection</a>
</li><li><a href="https://support.mozilla.org/en-US/kb/trackers-and-scripts-firefox-blocks-enhanced-track" rel="nofollow">https://support.mozilla.org/en-US/kb/trackers-and-scripts-firefox-blocks-enhanced-track</a>
</li></ul>