Secure Connection Failed
Good day, A month ago my system froze. Firefox re-loaded and went back to a clean install with none of my settings saved. Managed to get it back to where I had it before with one exception: All of a sudden, when I try to log into certain web pages, even Amazon, I get this message:
Secure Connection Failed
An error occurred during a connection to www.amazon.com. PR_END_OF_FILE_ERROR
The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.
However, if I log into the website using a VPN, I have no problem! Help! Thank you VERY MUCH! Pietro
Chosen solution
gaiusplinius said
An error occurred during a connection to www.amazon.com. PR_END_OF_FILE_ERROR
Web search: https://www.bing.com/search?q=pr_end_of_file_error
radi.stoyanov said Turns out the option DNS over HTTPS is what caused the problem.
jamesafuf123 said https://support.mozilla.org/en-US/questions/1264659#answer-1237475 my ISP was blocking sites like that
cor-el said This usually means that Firefox wasn't able to find a cipher suites to use to connect to this server and reached the end of the list. There can be two possibilities: one is that the server is outdated and doesn't support modern cipher suites, another might be that the server only supports a few cipher suites and Firefox doesn't support any of these.
You can check your browser and possibly compare this with the server setup. https://www.ssllabs.com/ssltest/viewMyClient.html
https://appuals.com/pr-end-of-file-error/
All Replies (2)
gaiusplinius said
. . . Firefox re-loaded and went back to a clean install with none of my settings saved
Sometimes when the browser thinks there is a problem with the profile, it will create a new one.
Look on your desktop. Do you see a folder
called; Old Firefox? Look inside.
Look for the folder with the latest creation date.
https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update
Chosen Solution
gaiusplinius said
An error occurred during a connection to www.amazon.com. PR_END_OF_FILE_ERROR
Web search: https://www.bing.com/search?q=pr_end_of_file_error
radi.stoyanov said Turns out the option DNS over HTTPS is what caused the problem.
jamesafuf123 said https://support.mozilla.org/en-US/questions/1264659#answer-1237475 my ISP was blocking sites like that
cor-el said This usually means that Firefox wasn't able to find a cipher suites to use to connect to this server and reached the end of the list. There can be two possibilities: one is that the server is outdated and doesn't support modern cipher suites, another might be that the server only supports a few cipher suites and Firefox doesn't support any of these.
You can check your browser and possibly compare this with the server setup. https://www.ssllabs.com/ssltest/viewMyClient.html