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Trouble loading on Mac Book Air

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  • Last reply by FredMcD

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AOL Mail and Twitter no longer load starting today using the Firefox browser. Have restarted and pretty much spent a couple hours trying to fix on my own. AOL keeps trying to load the mail but won't...but works great on my IPAD and my IPhone. Same with Twitter...it's just stuck on the loading screen. Cleared history and cache but nothing works. HELP.

AOL Mail and Twitter no longer load starting today using the Firefox browser. Have restarted and pretty much spent a couple hours trying to fix on my own. AOL keeps trying to load the mail but won't...but works great on my IPAD and my IPhone. Same with Twitter...it's just stuck on the loading screen. Cleared history and cache but nothing works. HELP.

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Is this with all websites/pages, some, a few?


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

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