Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

Proxy Setting Grayed Out

  • 2 replies
  • 1 has this problem
  • 94 views
  • Last reply by SuMo Bot

I am using Windows 10 with Firefox 99.0 and I am trying to configure a Manual Proxy but my Proxy settings are all grayed out so I cannot even select Manual Proxy. I am logged in to my Firefox account. This happens both with and without VPN.

I am using Windows 10 with Firefox 99.0 and I am trying to configure a Manual Proxy but my Proxy settings are all grayed out so I cannot even select Manual Proxy. I am logged in to my Firefox account. This happens both with and without VPN.

All Replies (3)

If you check the network.proxy prefs on the about:config page, do some have a lock icon at the far left ?

You can check what .js files are present in the "defaults\pref" folder in the Firefox program folder. The channel-prefs.js file that sets app.update.channel is a legitimate file in this folder, any other .js file is suspicious. You can open this other .js file in a plain text editor like Notepad and check what autoconfig.cfg file is referenced in the autoconfig.js file. There shouldn't be a autoconfig.cfg file present unless you've created it yourself to initialize some prefs.

  • pref("general.config.filename", "autoconfig.cfg");

See also:

Yes. There is only one setting that has a lock icon and that is network.proxy.type. See attached screenshot. If this is the problem, how do I edit that setting?

This question has been locked because the original author has deleted their account. While you can no longer post new replies, the existing content remains available for reference.