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firefox wont install

  • 1 reply
  • 2 have this problem
  • 9 views
  • Last reply by Dropa

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Hello,

It started last night: Firefox stopped working.

I've been trying to reinstall it for 4 hours now and each time I do so, it crashes first "hmm for some reason blabla" then I have to install it another way from the same website and it says "your download was interrupted"

I can see the firefox logo on my desktop after i install it but a blue circle just goes round and round.

I ve uninstalled and reinstalled it 50 times, it changes nothing. cleared the caches also.

the other weird thing is that windows doesnt detect when i uninstall firefox. the picture is still there an hour after the fact as if the uninstalling was still happening

Please help me, i dont want to be stuck with google chrome for ever !

for some reason i cant interact with firefox. the mouse cant click on it. it freezes.

Hello, It started last night: Firefox stopped working. I've been trying to reinstall it for 4 hours now and each time I do so, it crashes first "hmm for some reason blabla" then I have to install it another way from the same website and it says "your download was interrupted" I can see the firefox logo on my desktop after i install it but a blue circle just goes round and round. I ve uninstalled and reinstalled it 50 times, it changes nothing. cleared the caches also. the other weird thing is that windows doesnt detect when i uninstall firefox. the picture is still there an hour after the fact as if the uninstalling was still happening Please help me, i dont want to be stuck with google chrome for ever ! for some reason i cant interact with firefox. the mouse cant click on it. it freezes.

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If Windows O/S did you reboot in Safe mode with Networking and see if you install? And always reboot before doing any kinda install or software update.