Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

download a PDF

  • 4 replies
  • 1 has this problem
  • 70 views
  • Last reply by Terry

David
David

Today when I click to download a PDF, the window that lets me choose save or open does not come up and I don't get the file.

Today when I click to download a PDF, the window that lets me choose save or open does not come up and I don't get the file.

All Replies (4)

David
David Question owner

I see it's something you have purposely changed in how downloads are done. It's a big pain.

Terry
Terry

Yes, it is. Do you want to open the files or save them to a different location?

David
David Question owner

I want to open the files. I don't want to save them most the time. So now I have go go back and delete them.

Terry
Terry

Version 98 changed our Settings under Applications on the General page. I think I had to change every one of mine back to what I want. There are ways to change the download destination, one of which is in the link below (note: remove the blank space). I do not believe Mozilla will reverse any of its changes so if you go back to a previous version you will be stuck with it. I have also linked a thread with a temporary workaround.

https://www.mozilla.org/firefox/98.0/releasenotes/ https://www.reddit. com/r/firefox/comments/trnirr/a_work_around_for_open_with_option_for_downloads/ https://support.mozilla.org/en-US/questions/1370494