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Two steps authentication failed on a new device

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I setup the two steps authentication on my mac, with a google authenticator. Then i want to login my firefox account on a new firefox on a windows, but it always failed to authenticate the code from the google authenticator.

I tried to re-set the two steps authentication with a microsoft authenticator, but no luck.

Any one could help?

I setup the two steps authentication on my mac, with a google authenticator. Then i want to login my firefox account on a new firefox on a windows, but it always failed to authenticate the code from the google authenticator. I tried to re-set the two steps authentication with a microsoft authenticator, but no luck. Any one could help?