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firefox pages blank

  • 4 replies
  • 1 has this problem
  • 6 views
  • Last reply by James

bower.blakely
bower.blakely
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I am unable to use firefox because every page comes up blank (image attached). It just shows the url, but then no loading, nothing. I tried refreshing, resetting, uninstalling and reinstalling and I still get the same blank pages for every site. Turned my computer on/off again. Internet is working fine. I'm not having this problem with other browsers and firefox was working fine earlier today. Please assist or let me know if you need any clarification. Thanks!

I am unable to use firefox because every page comes up blank (image attached). It just shows the url, but then no loading, nothing. I tried refreshing, resetting, uninstalling and reinstalling and I still get the same blank pages for every site. Turned my computer on/off again. Internet is working fine. I'm not having this problem with other browsers and firefox was working fine earlier today. Please assist or let me know if you need any clarification. Thanks!
Attached screenshots

All Replies (4)

bower.blakely
bower.blakely Question owner
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I was able to download Firefox ESR for personal use and it works in there. Still no luck using regular old firefox.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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What OS? What Security software are you running? If Webroot, many users are having issue. see post https://support.mozilla.org/en-US/questions/1367248

Have you tried Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

bower.blakely
bower.blakely Question owner
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Windows 11 and Webroot. I am looking at the links. Looks like an ongoing issues. Thanks for the help!

James
James
  • Top 25 Contributor
  • Moderator
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https://www.mozilla.org/firefox/97.0.1/releasenotes/

Fixed Works around problems with WebRoot SecureAnywhere antivirus rendering Firefox unusable in some situations