Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox trying to load past pages, tabs says may be problem, when I open.

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

more options

Dear Team Volunteer,

Loaded Firefox Ver. 93.0.3 (64Bit) onto a rebuilt machine, using Windows 10 64bit, but often upon loading it tries, often unsuccessfully, to load past pages instead of my home page. What's up?? Why is it trying to remember, a setting I have accidentally turned on? Removing previous tabs lets me start new. Did not do this on old machine, unless power or I shut down by accident.

James

Dear Team Volunteer, Loaded Firefox Ver. 93.0.3 (64Bit) onto a rebuilt machine, using Windows 10 64bit, but often upon loading it tries, often unsuccessfully, to load past pages instead of my home page. What's up?? Why is it trying to remember, a setting I have accidentally turned on? Removing previous tabs lets me start new. Did not do this on old machine, unless power or I shut down by accident. James

All Replies (1)

more options

If the browser crashed or did not close properlly, it will restore the last session. This is how the browser is set up.

Make sure you close the browser using; Windows: Menu > File > Exit Mac: Menu > Firefox > Quit Firefox Linux: Menu > File > Quit

Some users have reported issues when closing the browser using the X upper-right of the window.


You may have corrupt sessionstore [v56] sessionstore.jsonlz4 file(s). Delete all sessionstore* files and the sessionstore-backups folder.

Don't delete the files if you need to rescue any data from them, just move them out of the profile folder to some location where Firefox doesn't look for them. You can try to read out their contents using this tool: https://www.jeffersonscher.com/res/scrounger.html


Type about:support<enter> in the address box.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder

Linux: Under the page logo on the left side, you will see Application Basics. Under this find Profile Directory. To its right press the button Open Directory.

Locate the above file. Then rename or delete it. Restart Firefox.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.