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Yahoo redirect Virus on Mac

  • 4 replies
  • 1 has this problem
  • 5 views
  • Last reply by James

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I get redirected to yahoo so I thought I could just check the add-ons to look for malware. No add-on showed up in Firefox. I guess I have to find the file somewhere in my Finder but I found nothing in LaunchDaemons, Application Help or any other folders where it might be located. Some people on the internet said that you should look in prefs in Firefox but there is not anything suspicious. How can I delete the redirect virus?

I get redirected to yahoo so I thought I could just check the add-ons to look for malware. No add-on showed up in Firefox. I guess I have to find the file somewhere in my Finder but I found nothing in LaunchDaemons, Application Help or any other folders where it might be located. Some people on the internet said that you should look in prefs in Firefox but there is not anything suspicious. How can I delete the redirect virus?

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The website which redirects me is called”externals-1953518744.us-east-1…”

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I refreshed and the redirect stopped. Is the problem solved or do I still have to look for the file?

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As long as "Sync" does not bring back the problem, it sounds like you solved it.

For future reference, some add-ons interfere with using the Add-ons page. If your Add-ons page is blank or is blocked, you can restart Firefox in its Safe Mode to do the above review:

In its Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, and some other advanced features to bypass issues that can cause problems with pages.

If Firefox is running:

You can restart Firefox in Safe/Troubleshoot Mode using either:

  • "3-bar" menu button > Help > Troubleshoot Mode... (before Fx88: Restart with Add-ons Disabled)
  • (menu bar) Help menu > Troubleshoot Mode... (before Fx88: Restart with Add-ons Disabled)

and OK the restart. A small dialog should appear. Click the Open button (before Fx88: "Start in Safe Mode" button).

If Firefox is not running:

Hold down the option/alt key when starting Firefox. (On Windows, hold down the Shift key instead of the option/alt key.) A small dialog should appear. Click the Open button (before Fx88: "Start in Safe Mode" button).

Note: Don't use the Refresh without first reviewing this article to understand what will be deleted: Refresh Firefox - reset add-ons and settings.

But hopefully you won't need that info.

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/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section.

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