Unable to connect to verizon.net mail server.
For the past week when I try to retrieve my email I continue to get this error message. Tried re-entering my email password but didn't make a difference. Checked the server settings - outgoing is showing this smtp.verizon.net, port 465 and server name shows pop.verizon.net, port 995. I have a gmail account on Thunderbird and works normally. Any suggestions?
All Replies (8)
and have you created an APP password as advised by AOL? did you use it for both the incoming server and the outgoing one? You should have
This is on my desktop computer that I've had the account for years along with the same password. Sorry I'm not familiar with the APP password by AOL. Would a reinstall help or would that cause me to lose all my emails on Thunderbird?
I don't use two step verification for AOL so it looks like the APP password isn't required. It's weird how everything was working fine until a week ago.
I can only assume you are not interested in fixing it then. Bye.
I'm older and not very computer savvy. I showed my son your information and he was able to make it work. Thanks
Modified by glogden
<blockquopte>It appears if I close Thunderbird the next time I open it I have to get another password generated from AOL to reconnect, does that seem correct?</blockquote>
No once the password is entered and saved it should work exactly as the old one did. I assume you could also manually enter it every time you opened Thunderbird and not save it, but I really see little value in doing that.