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91.5.0 cannot access email from laptop

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by david

mb42250
mb42250
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Upon opening TB, I get:

"Enter your password for........on imap.google.com"

After entering it, I get the message:

"Login to server imap.google.com with username ,,,,, failed"

I am NOT a computer whiz, simply a user with minimal skills.

Can get to Tools, Account Settings, Privacy, but no "options"

Upon opening TB, I get: "Enter your password for........on imap.google.com" After entering it, I get the message: "Login to server imap.google.com with username ,,,,, failed" I am NOT a computer whiz, simply a user with minimal skills. Can get to Tools, Account Settings, Privacy, but no "options"

Chosen solution

Try the account at gmail.com to confirm the email password is working. That can help isolate whatever your problem is, Gmail or Thunderbird.

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All Replies (1)

david
david
  • Top 10 Contributor
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Chosen Solution

Try the account at gmail.com to confirm the email password is working. That can help isolate whatever your problem is, Gmail or Thunderbird.

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