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very slow since update

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by Amelia

Linda
Linda
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since my upgrade a couple days ago, I have noticed a significant slow down of browsing. I don't know what you did but I can't deal with this. I need help or I need to switch browsers due to this. I have been using Firefox for many years but this is ridiculous. I need immediate help please.

Thank you, Linda Weaver

since my upgrade a couple days ago, I have noticed a significant slow down of browsing. I don't know what you did but I can't deal with this. I need help or I need to switch browsers due to this. I have been using Firefox for many years but this is ridiculous. I need immediate help please. Thank you, Linda Weaver

All Replies (1)

Amelia
Amelia
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Hello,

If you could, Please try Troubleshoot Mode. It disables many settings, as well as extensions. If you notice a speedup under Troubleshoot Mode, please check if one of your extensions is causing the issue. If the extensions are not causing the issue (when you switch back to normal mode and disable all extensions, the issue persists) or if Troubleshoot mode does not fix the issue, come back and respond.

Try Firefox Troubleshoot Mode to see if the problem goes away. Firefox Troubleshoot Mode (previously known as Firefox Safe Mode) is a special diagnostic mode that temporarily turns off hardware acceleration, disables add-ons (extensions and themes) and resets some settings. See the Diagnose Firefox issues using Troubleshoot Mode article for details.

If Firefox is open, you can restart in Firefox Troubleshoot Mode from the Help menu:

  • Click the menu button Fx57Menu, click Help, select Troubleshoot Mode and click Restart in the "Restart Firefox in Troubleshoot Mode?" dialog that opens.

If Firefox is not running, you can start Firefox in Troubleshoot Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Troubleshoot Mode window appears, select "Open".

Fx88TroubleshootMode

If the issue is not present in Firefox Troubleshoot Mode, your problem is probably caused by an extension, theme or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Troubleshoot Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again. (If you can't exit Firefox Troubleshoot Mode, please see Firefox is stuck in Troubleshoot Mode).

When you figure out what's causing your issues, please let us know. It might help others with the same problem.