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Lost control of Firefox

  • 4 replies
  • 1 has this problem
  • 15 views
  • Last reply by cor-el

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somehow Firefox is fixed into a full-screen mode that does not display the top (i.e menu headings, screen size, etc) Restarting does not help

Chosen solution

Try to rename/remove xulstore.json in the Firefox profile folder with Firefox closed.

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).

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I take it you did try using the F11 key.


Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

Helpful?

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Hi Fred, Yes I tried the f11 key. No luck. Same with starting in Troubleshoot mode.

Helpful?

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Helpful?

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Chosen Solution

Try to rename/remove xulstore.json in the Firefox profile folder with Firefox closed.

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).

Helpful?

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