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My laptop died, I've got a new one, but Firefox Sync won't bring bookmarks & others into the new laptop

  • 7 replies
  • 1 has this problem
  • 22 views
  • Last reply by Bithiah

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Hello! As said, my laptop died suddenly a day ago. I had Firefox Sync activated. I have now installed Firefox in the new machine, logged into Sync but Sync is not syncing anything. Not even being able to "see" that I had a laptop before.

Any options to bring back my bookmarks?

All Replies (7)

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Hey there!

Please see the following link for Firefox sync troubles:

https://support.mozilla.org/en-US/kb/firefox-sync-troubleshooting-and-tips

Hope I helped!

Kind regards,

Bithiah

Helpful?

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Hi Bithiah, saddly it doesn't. The standard tips presume there is at least one computer "on" and connected to Sync. In my case, the only one "alive" is the new one.

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Then I guess I really can’t help you with that. Sorry!

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Hey there!

If your problem is solved, please mark an answer as a solution to let others know this thread is finished. Thanks!

Kind regards,

Bithiah

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Hi Bithiah, the problem has not been resolved and this is still a prolem for me. Given that there was no other active Firefox browser with this account configured, all markups have been lost apparently. If there is no solution and this is the way it works, would be interesting for all to know.

Thanks, Eduardo.

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Hi Eduardo!

I really believe there isn't a solution to this. Please keep me posted on how things on your computer go. If it gets really bad, I would have to escalate this problem.

Kind regards,

Bithiah

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Hey there!

If your problem is fixed, please mark an answer as the solution to let others know that this question is solved. Thank you!

Kind regards,

Bithiah

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