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Failed update

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  • 1 has this problem
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  • Last reply by FredMcD

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Firefox asks me to download an update multiple times a day. When I click to initiate the update I am taken to a marketing page headed with the VPN and no download happens. It has become very irritating. How do I complete the download and stop the constant interruptions?

Chosen solution

https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version?

Version 94.0, first offered to Release channel users on November 2, 2021 Version 94.0.1, first offered to Release channel users on November 4, 2021

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It's possible what you saw was a fake notice.

Whenever you get a message / popup that software / files need to be updated;

DO NOT USE ANY OF PROVIDED LINKS

While this may be a legitimate message, it could also be Malware or a Virus. Anytime you want or need to check for upgrades, go to the website of the True Owner of the program in question. For example, to check out Firefox, go to https://www.mozilla.org


You can report such a site at; http://www.google.com/safebrowsing/report_phish/ Google Report Phishing Page which is the same when done while on site by going to Help > Report Web Forgery

http://www.mozilla.org/en-US/legal/fraud-report/ Help us safeguard Mozilla’s trademarks by reporting misuse

https://support.mozilla.org/en-US/kb/avoid-and-report-mozilla-tech-support-scams

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Chosen Solution

https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version?

Version 94.0, first offered to Release channel users on November 2, 2021 Version 94.0.1, first offered to Release channel users on November 4, 2021

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