Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Manage Extension administration and recover account

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by TyDraniu

more options

Hi, We are trying to publish a new version of Extension Adobe Target VEC Helper: https://addons.mozilla.org/en-US/firefox/addon/adobe-target-vec-helper/

Unfortunately, after an Organization change we lost the credentials for the account used to initially publish this extension (mobileadobe@gmail.com). Is there any way to recover the Mozilla account so we can continue publish new versions of this extension? Is there any way to provide a group access to manage the extension to some more users to avoid in the future similar cases with loosing account credentials?

Best regards, Sorin Amza.

All Replies (1)

more options

Hi, it's better to ask about it on https://discourse.mozilla.org/c/add-ons/35. Add-on team usually answers there.