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password sync gone

  • 3 replies
  • 1 has this problem
  • 12 views
  • Last reply by Seburo

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i just reset my pc to defult then i download firefox after download i login to my firefox account and sync but my password gone my firefox acc is : ... plss help me


edited email from public and search/spam bots view as nobody here has access to your Firefox account.

Modified by James

All Replies (3)

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Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

Helpful?

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I Don't Copy The Bookmark But Can I Get Back My Password Without Recover

Helpful?

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I am sorry, I do not know what you mean. You have a backup of some of your profile folder?

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