Unable to get Firefox to open an email when clicking on view in browser
Hello,
I'm unable to get Firefox to open an email when clicking on view in Browser, instead I receive the follwoing message, see attahed snip.
Does anyone have a fix / resolution?
All Replies (3)
Make sure you are not blocking content.
Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}
A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/
https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}
Hello, thank you for your reply but I'm pretty sure it's not to do with my cookies or security settings. Please see the attached screenshot that I provided in my original post.
So basically, when I try to open an email in the browser I receive the attached message, it only happens in Firefox (my default browser) and looking at the internet I'm not the only one with the issue, surely there must be a fix to this, please help or advise Mozilla Firefox.
Use these links to create a new profile. Use this new profile as is. Is the problem still there?
https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
Type about:profiles<enter> in the address bar.