Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

update has problems

  • 6 replies
  • 1 has this problem
  • 8 views
  • Last reply by nyoung7685

more options

used firefox forever but when updated to new version, it will not get aarp site now? gives me "404 not found". the arrp sites come in fine with edge so it's firefox. also doesn't show my bookmarks on tool bar? help. how do i get my old firefox back?

used firefox forever but when updated to new version, it will not get aarp site now? gives me "404 not found". the arrp sites come in fine with edge so it's firefox. also doesn't show my bookmarks on tool bar? help. how do i get my old firefox back?

Chosen solution

nyoung7685 said

also doesn't show my bookmarks on tool bar?

Customize Firefox controls, buttons and toolbars {web link}

Type about:customizing<enter> in the address bar.

Note: about:customizing is no longer present in Firefox v47+ releases.

  • Press Alt or F10 to bring up the Menu Bar. Then View > Toolbars > Bookmarks Toolbar.
  • Right-click on a blank spot in the toolbar and select Bookmarks Toolbar.
Read this answer in context 👍 1

All Replies (6)

more options

nyoung7685 said

used firefox forever but when updated to new version, it will not get aarp site now?

Please provide a public link (no password) that we can check out. No Personal Information Please !

gives me "404 not found".

There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect

https://support.mozilla.org/en-US/kb/websites-dont-load-troubleshoot-and-fix-errors

What do the security warning codes mean

more options

Does the full URL work if you click it in the history suggestions in the address bar drop-down, or in Google search results, or here:

https://www.aarp.org/


Is the Bookmarks Toolbar missing, or is it blank? General article on the Bookmarks Toolbar: Bookmarks Toolbar - Display your favorite websites at the top of the Firefox window.

more options

Chosen Solution

nyoung7685 said

also doesn't show my bookmarks on tool bar?

Customize Firefox controls, buttons and toolbars {web link}

Type about:customizing<enter> in the address bar.

Note: about:customizing is no longer present in Firefox v47+ releases.

  • Press Alt or F10 to bring up the Menu Bar. Then View > Toolbars > Bookmarks Toolbar.
  • Right-click on a blank spot in the toolbar and select Bookmarks Toolbar.

Modified by FredMcD

more options

Also;

  • Right-click on a blank spot on the toolbar and select Customize Toolbar.
    Look for Show / Hide Toolbars or just Toolbars at the bottom left.
more options

thank you so much. my bookmarks are back. now I'm going to see about the other problem. your solutions were so easy for old ladies like me to follow. thank you again.

more options