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refresh did not work I have lost all my setting

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  • 1 has this problem
  • 8 views
  • Last reply by JB

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II log on and tried to refresh mu fire fox but have had no success all setting gone. please advice ...


edited email from public and search/spam bots view as you should get a email notifying you of replies.

Modified by James

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You are try to Refresh your Firefox installation? Or you are trying to Reset your Firefox Account password? Those are very different --

Could you explain in more detail what is happening?

In a successful Firefox Refresh, your old data is moved to your Windows 10 system desktop inside a folder named Old Firefox Data -- do you see that folder?

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Chosen Solution

You are try to Refresh your Firefox installation? Or you are trying to Reset your Firefox Account password? Those are very different --

Could you explain in more detail what is happening?

In a successful Firefox Refresh, your old data is moved to your Windows 10 system desktop inside a folder named Old Firefox Data -- do you see that folder?

Helpful?

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I refreshed and got all my bookmarks Only had to add some extensions. Thank you for your help

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