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PR_END_OF_FILE_ERROR message when trying to get Amazon

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  • 1 has this problem
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  • Last reply by FredMcD

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I've been trying all day to get to Amazon. No go. I've checked here, and found old threads about this problem. I've tried what was suggested in them, but still not able to open Amazon. There was another site that I could not open, also, with the same error message, but I cannot now recall what that site was.

Please help! I need to check on an order from Amazon that I placed just yesterday.

I've been trying all day to get to Amazon. No go. I've checked here, and found old threads about this problem. I've tried what was suggested in them, but still not able to open Amazon. There was another site that I could not open, also, with the same error message, but I cannot now recall what that site was. Please help! I need to check on an order from Amazon that I placed just yesterday.

Chosen solution

Web search: https://www.bing.com/search?q=pr_end_of_file_error

radi.stoyanov said Turns out the option DNS over HTTPS is what caused the problem.

jamesafuf123 said https://support.mozilla.org/en-US/questions/1264659#answer-1237475 my ISP was blocking sites like that

cor-el said This usually means that Firefox wasn't able to find a cipher suites to use to connect to this server and reached the end of the list. There can be two possibilities: one is that the server is outdated and doesn't support modern cipher suites, another might be that the server only supports a few cipher suites and Firefox doesn't support any of these.

You can check your browser and possibly compare this with the server setup. https://www.ssllabs.com/ssltest/viewMyClient.html

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Chosen Solution

Web search: https://www.bing.com/search?q=pr_end_of_file_error

radi.stoyanov said Turns out the option DNS over HTTPS is what caused the problem.

jamesafuf123 said https://support.mozilla.org/en-US/questions/1264659#answer-1237475 my ISP was blocking sites like that

cor-el said This usually means that Firefox wasn't able to find a cipher suites to use to connect to this server and reached the end of the list. There can be two possibilities: one is that the server is outdated and doesn't support modern cipher suites, another might be that the server only supports a few cipher suites and Firefox doesn't support any of these.

You can check your browser and possibly compare this with the server setup. https://www.ssllabs.com/ssltest/viewMyClient.html