Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

address of senders is missing completely

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

more options

Now I am not able to send a new email. It always assumes an ongoing conversation, I do not want that at all. My email provider is WOW, they seem to be changed also. What I miss most is that when I enter a name the email address no longer appears. That ruins it totally. That is/was the very best email function but now it is gone.

I use that address to start a new conversation with a friend, and now that function is no longer found.. When I open an email the sender address is not shown, I need that address always. The sender address is vital, it is how I report scams, but more important it is how I can send a new email to the sender, I do not always want to do a reply. The size of the email is not shown, that is how I detect spam and hidden malware.

Has Mozilla been taken over by microsoft? That is what this change looks like. (Sorry, I know that sounds rather nasty, but it looks that way)

I use several different computers but I am the only user, I have not yet tried the other computers to see if the old version is still available. So far this computer is the only one updated. I need to assure that no automatic updates ever are done, EVER!!!

Now I am not able to send a new email. It always assumes an ongoing conversation, I do not want that at all. My email provider is WOW, they seem to be changed also. What I miss most is that when I enter a name the email address no longer appears. That ruins it totally. That is/was the very best email function but now it is gone. I use that address to start a new conversation with a friend, and now that function is no longer found.. When I open an email the sender address is not shown, I need that address always. The sender address is vital, it is how I report scams, but more important it is how I can send a new email to the sender, I do not always want to do a reply. The size of the email is not shown, that is how I detect spam and hidden malware. Has Mozilla been taken over by microsoft? That is what this change looks like. (Sorry, I know that sounds rather nasty, but it looks that way) I use several different computers but I am the only user, I have not yet tried the other computers to see if the old version is still available. So far this computer is the only one updated. I need to assure that no automatic updates ever are done, EVER!!!

All Replies (1)

more options

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.