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Thunderbird crashes when opening certain mail messages, versions 68.10.0 (64-bit) and 91.1.1

  • 3 replies
  • 1 has this problem
  • 11 views
  • Last reply by christ1

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Dear support: My O.S. is Ubuntu 16.04 MATE. Since an upgrade last week thunderbird crashes as soon as I open it. After some days fighting with it I've discovered a possible cause: It happens when I try to display a message with certain characteristic, I suspect it has something to do with unicode special characters. When such a mail is displayed, TB child process dies causing then mail program to crush as well. The versions of TB I've tried are 68.10.0 (64-bit) and 91.1.1

Today I tried to send an e-mail using my signature and the problem manifested again. As soon as I disablepears my signature the problem disappears. This is the signature I was using: <style>

   #firma *	{ color: navy; font-size: 10pt; font-family:"Arial","sans-serif"; }
   #firma p	{	margin:0px;  }
   #firma span.nombre { font-weight: bold }
   #firma span.puesto { font-style: italic }
   #firma span.y { display: inline-block; background-color: yellow; width: 7px; height: 15px; }
   #firma span.b { display: inline-block; background-color: #000080; width: 21px; height: 15px; }
   #firma span.logo { font-size: 11pt; font-weight: bold; color: #000080; letter-spacing: 1pt; margin-left: 5px;}
   #firma div.address p span { font-size: 9pt; color: #787777; }
   #firma span.var { display: inline-block; text-align: center; width: 13px; margin-right: 5px }

</style>

Rafael Hernández

Technical Consultant

___________________________________________________________

C/ Andrés Segovia, 7. Edificio Coronado L9.

xxxxx Las Rozas de Madrid - SPAIN

: +xx xxx xxx xxx

📱: +xx xxx xxx xxx

🖷: +xx xxx xxx xxx

 

🌐<a href="http://www.optomation.es">www.optomation.es</a>


Thank you for your time and effort, Rafael Hernandez


edited phone numbers from public and search/spam bots view.

Modified by James

All Replies (3)

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Are you using the vanilla version of Thunderbird from https://www.thunderbird.net/ or the one provided by your distribution? In the latter case you should ask in a support forum for your distribution.

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Thanks for your replay, christ1.

Version 68 is the one provided by the Ubuntu distro. Version 91 has been directly downloaded from https://www.thunderbird.net/; so I am using both with the same result.

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