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New email addressing does not use updated contact

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by linux5

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One of my contacts has asked me to start using a different email address and I have updated every contact I can find for them, but when I create a new email and type their name, the old email address pops up. Since I deleted it from every contact record I could find, I have no idea where it is picking it up from.

Can anyone shed some light on how to solve this issue?

Chosen solution

So, after your question, it occurred to me the only thing I hadn't done is an app restart. Apparently it caches the lists in memory and doesn't update that memory when you update the list. After restart it is showing the correct value.

Guess I should have tried the old adage, "Have you tried turning it off and back on again"!

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All Replies (3)

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Address autocomplete scans all address books for matches. Did you remove the obsolete address from Collected Addresses?

Helpful?

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I did, I went through all contacts and everywhere else I could find his name/email address and removed or corrected them, obviously I've missed something though.

Helpful?

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Chosen Solution

So, after your question, it occurred to me the only thing I hadn't done is an app restart. Apparently it caches the lists in memory and doesn't update that memory when you update the list. After restart it is showing the correct value.

Guess I should have tried the old adage, "Have you tried turning it off and back on again"!

Helpful?

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