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How to turn off Secure connection failed and site blocked by firefox

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  • 2 have this problem
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  • Last reply by FredMcD

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Firefox has been blocking more and more websites that play music or video lately. These are clearly secure. I see the "connection not secure" notice because there is supposedly a problem with the certificate. All the help tutorials from Mozilla do not work. For example, I can't listen to internet radio (example: http://radio.orange.com/radios/helpmechill). Have Windows 10, I clear the cache regularly, it is also not a problem with external security program like ESET etc.. Suggested solutions do not work, I have no option to turn off the security blocking temporarily etc.

Firefox has been blocking more and more websites that play music or video lately. These are clearly secure. I see the "connection not secure" notice because there is supposedly a problem with the certificate. All the help tutorials from Mozilla do not work. For example, I can't listen to internet radio (example: http://radio.orange.com/radios/helpmechill). Have Windows 10, I clear the cache regularly, it is also not a problem with external security program like ESET etc.. Suggested solutions do not work, I have no option to turn off the security blocking temporarily etc.

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I have several versions of Firefox and had no problem.


There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

Websites don't load - troubleshoot and fix error messages

http://kb.mozillazine.org/Error_loading_websites

What do the security warning codes mean