Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Removed all spam filter, still false positive!

  • 1 reply
  • 1 has this problem
  • 11 views
  • Last reply by Daniele

more options

I totally remove spam filters from my TB account and from TB general settings. Please see attached screenshot. But messages still are sent to spam folder!

I do not understand why?

Please explain me this weird behaviour.

Thanks.

Attached screenshots

Chosen solution

Found the problem. Since this account is Gmail IMAP I added a filter to Gmail in order to mark as not spam those messages.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Found the problem. Since this account is Gmail IMAP I added a filter to Gmail in order to mark as not spam those messages.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.