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Bought VPN subscription on wrong email

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  • 1 has this problem
  • 7 views
  • Last reply by edubon

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Hi, I bought the yearly option for the VPN under the email supjenn@mozilla.com and I have no access to this email so I cannot activate the account, and would like to get it transferred to my actual email ... @gmail.com

Hi, I bought the yearly option for the VPN under the email supjenn@mozilla.com and I have no access to this email so I cannot activate the account, and would like to get it transferred to my actual email ... @gmail.com

Modified by James

All Replies (1)

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Hey there,

This is a known issue we've been handling lately, please send us a support request for this issue through the Get Help option found within the Settings of the VPN client. This way we will be able to further assist you with the resolution of this problem.

Make sure to type in the wrong email as well.

Regards,