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Account access to locked out

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Firefox has my sign-in to account is temporarily (not so temporary!) locked out. Chrome (yuck!) works, but I don't want to have anything to do with Chrome. How can this be fixed? I have spent a lot of time with AKC support, and we've tried a lot of things including setting up a whole new account with a different email. What is the Firefox problem, and how can I work with or around it. Can Firefox do something about this?

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