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Hi got little trouble paid Mozilla VPN suscription....But account dont match!

  • 1 reply
  • 1 has this problem
  • 9 views
  • Last reply by MagsMoz

Mycrypto
Mycrypto
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Hi everyone first time I m here happy to know this community is live....Well I explain quickly, I purchased with my Visa card a 30 days (monthly) mozilla VPN suscription, since cannot install it as it seems like I did not use my account to buy it.

Someone maybe knows where I can check which email I used to get VPN?

Thsnks in advance....:)

Hi everyone first time I m here happy to know this community is live....Well I explain quickly, I purchased with my Visa card a 30 days (monthly) mozilla VPN suscription, since cannot install it as it seems like I did not use my account to buy it. Someone maybe knows where I can check which email I used to get VPN? Thsnks in advance....:)

All Replies (1)

MagsMoz
MagsMoz
  • Moderator
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Hi there,

thank you for posting on the forum!

Have you used an existing email address to sign up for Mozilla VPN? If you enter a email address, that does not exist yet you will not receive the emails and be able to login.

If this is the case you can gladly send me a private message with the invoice number you have received/or the possible email address you you have signed up. Please also let me know an email address on which I can contact you. I will then reach out to you directly!