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Firefox message when starting the browser. I should update the browser.

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  • Last reply by FredMcD

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Hello. When I start the Firefox browser, I always get the request to update the browser. But if I click in the menu> Help> Info at the top right, then I have the current version. What's behind it?

Hello. When I start the Firefox browser, I always get the request to update the browser. But if I click in the menu> Help> Info at the top right, then I have the current version. What's behind it?
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That could be a fake notice.

Whenever you get a message / popup that software / files need to be updated;

DO NOT USE ANY OF PROVIDED LINKS

While this may be a legitimate message, it could also be Malware or a Virus. Anytime you want or need to check for upgrades, go to the website of the True Owner of the program in question. For example, to check out Firefox, go to https://www.mozilla.org


You can report such a site at; http://www.google.com/safebrowsing/report_phish/ Google Report Phishing Page which is the same when done while on site by going to Help > Report Web Forgery

http://www.mozilla.org/en-US/legal/fraud-report/ Help us safeguard Mozilla’s trademarks by reporting misuse

https://support.mozilla.org/en-US/kb/avoid-and-report-mozilla-tech-support-scams